All users are required to create an account to be able to use our service. Usernames, email addresses, and passwords are collected upon creating an account and stored in an encrypted database. Every time you log in to our service, we collect some very basic analytics, such as what time you logged in. We sometimes store IP addresses (on failed login, or abuse of service) for security purposes, since due to the nature of our service, we do our best to prevent abuse and keep the quality of our service up to the best standards. Currently we do not use any third-party analytics providers such as Google Analytics, and so on.
When using our service, users are able to purchase subscriptions; subsequently submitting payment information. The information stored on our database is stored for both security purposes (financial record information has to match account information, etc..), and for auditing purposes. It is still worth noting that even if this information is not stored on our services, it is still accessible to our service through the payment provider portals (such as PayPal, the blockchain, etc..). Users are to refer to each payment provider's terms of service and privacy policies to view what information is shared through their gateways.
When using our service, users are able to upload files or submit links. By default, our service stores the metadata for these files. This is done to provide ease of access and history features for our users. Any users not comfortable with this metadata being stored are welcome to change their history settings in our options. Users that opt-out of our history storage will not have any information concerning uploaded files stored on our servers after the service is done processing their files.
For the third-party file-hosting products we use through our service, we use the minimum required permissions needed for our service to function properly. These permissions may differ through each host, but you will be asked for permission of all the required scopes for each file-host.
Google Drive : Our application uses two permissions from the google drive OAuth scope. The permission to view and manage Google Drive files and folders that you have opened or created with this app, which is necessary for our service to upload your files to your drive. And the permission to view and manage its own configuration data in your Google Drive, which is necessary for our service to keep track of its files progress, metadata, and temporary storage during the upload. Users can view all the available Google Drive scopes through this link, and verify that we do not have access to any other drive files outside of this scope.
Our available file-host list is subject to change. In the case of an addition or removal of a file-host, users are encouraged to check this page for the updated policies concerning every third-party service we use.
When you log in to use our service, we do not collect any other personal information outside of what is outlined in this policy. The only time we would have any records of other personal information is if you provide written feedback with your name, or contact us on social media sites or via email.
Essentially, any information we collect is used for security purposes and to prevent abuse of our service. We also make sure to let our users know every time any information about their interaction with our service is stored. In no circumstance will we ever store information outside the scope specified in this document.
We will never, in under any circumstances, disclose your information to any 3rd party. Our service does not share or permanently host any material on its servers. Torrent MX is a purely automated service, and because every file is a private transaction between our service and our users, we do not monitor every file our users will upload. If a user is concerned about their privacy, they can at any time choose to disable their "History" on our platform, effectively making it impossible, even for us, to retrieve any logs of their uploaded torrents. All users are also free to contact us to request deletion, or knowledge of any information stored about their account.
We are diligent about keeping your information secure. We will always, without fail, take every reasonable administrative, physical, and electronic measure to protect your personal information, both identifiable and non-identifiable, from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. However, we are not infallible, and no information on the Internet is ever completely secure. You acknowledge that, by using our service, your information may be stored or maintained on a system outside of your country of residence. By using our service, you agree to have your information stored and used according to our service country's laws.
Want to take control over your information, file a claim, or report abusive behavior? Contact us at [email protected].